Managing water supplies in a rapidly growing city has become an essential business activity for Thames Water (TW). As such, they have decided to use compulsory metering as a tool to achieve a more sustainable management of water supplies. Groundwork have entered a long-term contract with TW to provide free Smarter Home Visits (SHV) to install these water saving devices with Groundwork GIS stroing, processing and maintaining customers and SHVs as well as creating bespoke daily, weekly and monthly statistical reports.
Since launching in Bexley, Groundwork GIS now maintains TW customer data spanning 5 boroughs providing framework for customers to book and manage appointments, as well collecting and reporting on data collected through the SHV. This is achieved through the development of a booking system which works in tandem with iForm Builder – used to create surveys for SHVs. An internal database has been developed to house data from both these sources and create interactive dashboards providing real-time summary data.